NOTE: If text messaging has not been enabled for an account, an email will be sent in lieu of a text message.

Phone Numbers contacted when sending a text:

  • Adults: text messages are sent to the primary and all secondary phone numbers associated with the person contacted.
  • Children: text messages are sent to the all phone numbers associated with that child and any Family Administrators on the account.

Email Addresses contacted when sending an email:

  • Adults: email communications are sent to the primary and all secondary email addresses associated with the person contacted.
  • Children: email communications are sent to all email addresses associated with that child and any Family Administrators on the account.

Related Information: How to Email Team, How to Text Team

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