Setup

79 articles in this collection
Written by Alicia Bethel and Grace Martino
Organization Settings

How to Change the Time Zone

Written by Alicia Bethel
Updated over a week ago

Does SI Play Offer eChecks?

Written by Alicia Bethel
Updated over a week ago

What is easyMerchant®+ and How Can I Activate it?

Written by Grace Martino
Updated over a week ago

How To Contact American Express

Written by Alicia Bethel
Updated over a week ago

How to Activate easyMerchant®+

If you're currently using a third-party merchant account, this article will help you set up your easyMerchant®+ account with SI Play.
Written by Grace Martino
Updated over a week ago

Can a Savings Account be Used to Setup an easyMerchant®+ Account?

Written by Grace Martino
Updated over a week ago

How to Change My Organizations Descriptor that Appears on Credit Card Statements

Written by Alicia Bethel
Updated over a week ago

May I Use a Merchant Account from Any Vendor?

Written by Alicia Bethel
Updated over a week ago

Where the Refund Policy Appears in the Registration Process

Written by Alicia Bethel
Updated over a week ago

Can I accept an ACH Payment from a Registrant?

Written by Alicia Bethel
Updated over a week ago

Can an Auto-Payment Start With an Initial Payment of $0?

Written by Alicia Bethel
Updated over a week ago

How to Disable the Ability to Pay Later

Written by Alicia Bethel
Updated over a week ago

How to Add/Edit Address Where Checks Should Be Mailed?

Written by Alicia Bethel
Updated over a week ago

How to Update Your Organization's Mailing Address

Written by Alicia Bethel
Updated over a week ago

How to Look up Your Non-Profit Organizations Legal Name & EIN to Complete W-9

Written by Alicia Bethel
Updated over a week ago

How to Force Payment at the Time of Registration

Written by Alicia Bethel
Updated over a week ago

How to Enable Automatic Payments

Written by Grace Martino
Updated over a week ago

How to Disable Payments by Check

Written by Alicia Bethel
Updated over a week ago

What is a Merchant Account?

Written by Alicia Bethel
Updated over a week ago

How to Edit the Words for Session/Division/Team

Written by Alicia Bethel
Updated over a week ago

How to Edit the Words for Player/Volunteer

Written by Alicia Bethel
Updated over a week ago

How to Set Up a Refund Policy

Written by Alicia Bethel
Updated over a week ago
Registration Settings

How to Create a .KML File Map Boundary Rule

Written by Grace Martino
Updated over a week ago

When Does the Multiple Registration Discount Apply?

Written by Alicia Bethel
Updated over a week ago

How to Setup a Club/Annual Membership Fee

Written by Grace Martino
Updated over a week ago

How to Delete Discounts & Fees

Written by Alicia Bethel
Updated over a week ago

How to Create a US Lacrosse Registration Rule that Checks the US Lacrosse ID Against the US Lacrosse Database During Registration

Written by Alicia Bethel
Updated over a week ago

How to Setup an Online Registration Fee

Written by Alicia Bethel
Updated over a week ago

Why Does a Registrant See Two Charges on their Credit Card Statement?

Written by Alicia Bethel
Updated over a week ago

How to Include/Exclude Specific Divisions from a Discount/Fee Rule

Written by Alicia Bethel
Updated over a week ago

Are Late Fees Applied to Orders Left in the Shopping Cart?

Written by Alicia Bethel
Updated over a week ago

Can My Registrants Use the Same Promotion Code More than Once in the Same Order?

Written by Alicia Bethel
Updated over a week ago

How to Add a Promotion/Coupon Code to Registration

Written by Alicia Bethel
Updated over a week ago

Why are Registrants Charged Two Annual Fees?

Written by Alicia Bethel
Updated over a week ago

How to Create a Map Boundary Rule

Written by Alicia Bethel
Updated over a week ago

How to Setup a Maximum Order Amount Discount

Written by Alicia Bethel
Updated over a week ago

How to Create a Club/Annual Registration Fee

Written by Alicia Bethel
Updated over a week ago

What is a Promotion Code?

Written by Alicia Bethel
Updated over a week ago

How to Create a Person ID Image Rule

Written by Alicia Bethel
Updated over a week ago

How to Setup a Multiple Registration Discount

Written by Alicia Bethel
Updated over a week ago

How to Setup a Participation Code

Written by Grace Martino
Updated over a week ago

Is it Possible to Assign a Registration Rule to a Session or Division?

Written by Alicia Bethel
Updated over a week ago

Will Discounts & Fees Copy Over With My Session?

Written by Alicia Bethel
Updated over a week ago

How to Edit Discounts & Fees

Written by Alicia Bethel
Updated over a week ago

What is a Participation Code?

Written by Alicia Bethel
Updated over a week ago

How to Upload a Custom PDF

Written by Grace Martino
Updated over a week ago

How to Set Up a USA Hockey ID Question as a Registration Requirement

Written by Grace Martino
Updated over a week ago

How to Create and Assign an Address Verification Rule

Written by Alicia Bethel
Updated over a week ago

How to Put a Session Back Into Test Mode

Written by Alicia Bethel
Updated over a week ago

How to Setup Discounts & Fees

Written by Grace Martino
Updated over a week ago

How to Require Background Checks for Specific Volunteer Roles

Written by Grace Martino
Updated over a week ago

How to Manage Custom Volunteer Roles

Written by Grace Martino
Updated over a week ago

How to Create/Assign a Rule That Tracks Birth Certificates

Written by Alicia Bethel
Updated over a week ago
Question Library

Why Am I Unable to Assign a Person Question to My Program/Session/Division?

Written by Alicia Bethel
Updated over a week ago

What Does "Add To Initial Payment" Mean When Creating a Surcharge Custom Question?

Written by Alicia Bethel
Updated over a week ago

Can I Report on a Custom Question that has been Unassigned?

Written by Grace Martino
Updated over a week ago

What are Account Custom Questions?

Written by Alicia Bethel
Updated over a week ago

What are Team Custom Questions?

Written by Alicia Bethel
Updated over a week ago

How to Create a Message That Appears During Registration

Written by Grace Martino
Updated over a week ago

How to Add an URL to a Custom Question

Written by Grace Martino
Updated over a week ago

How to Enable a Surcharge in a Custom Question

Written by Alicia Bethel
Updated over a week ago

How to Create a Custom Question that Volunteers Can Answer on Behalf of a Registrant

Written by Grace Martino
Updated over a week ago

How to Write Notes Only Admins Can See on Accounts

Written by Alicia Bethel
Updated over a week ago

How to Disable a Surcharge in a Custom Question

Written by Alicia Bethel
Updated over a week ago

What are the Default Questions Asked to Registrants When They Create an Account?

Written by Grace Martino
Updated over a week ago

How to Collect Donations During Registration

Written by Grace Martino
Updated over a week ago

How to Add a Custom Question (Without Assigning it to a Program/Session/Division)

Written by Grace Martino
Updated over a week ago

How to Add a Follow-up Question to a Custom Question

Written by Grace Martino
Updated over a week ago

Types of Custom Questions

Written by Grace Martino
Updated over a week ago

How to Create a Surcharge Custom Question

Written by Grace Martino
Updated over a week ago

What Does Include in Max Order Amount Mean When Creating a Custom Surcharge Question?

Written by Alicia Bethel
Updated over a week ago

What is a Custom Question?

Written by Alicia Bethel
Updated over a week ago

How to Edit a Custom Question

Written by Alicia Bethel
Updated over a week ago