How to Change the Price of an Order in the Shopping Cart
- Go to the admin home page.
- Find the relevant account by last name, email, Team name, order number, account id or person id.
- Select the desired account.
- Under Account Options, click Order History.
- To the right of the relevant order, click Edit.
- Next to Order Total, click Adjust.
- Enter information into the required fields.
- Message: Should indicate the purpose of the refund.
- Type: Select Discount - this ensures that a refund, rather than a charge, is issued.
- Category: Choose Refund.
- Amount: Enter the desired refund total.
- Type the positive value of the refund.
- Once complete, click Save.