NOTE: In this article, session refers to the amount of time that you spend logged into the SI Play system.
So, upon logging into your account, your session starts. While composing an email, the session will remain active for:
- 180 minutes for an administrative user
- 90 minutes for a Volunteer
If this time elapses between interactions in the system, your session will close and you will need to log back into the system.
If you are logged out at any point during email composition, follow these instructions:
- Log back into the system.
- Begin your email again.
- Compose your email by going to Communication > Send New Email/Text.
- On the toolbar, click the Restore Last Draft icon to pull up the email you were working on.